Delivery/Customs House Brokerage Opportunities at DAMCO Logistics Kenya Ltd

Damco is one of the world's leading third party logistics providers specialising in customised freightforwarding and supply chain solutions. The company has about 11,000 employees working in more than 300 offices around the world and a global presence in about 100 countriesDo you want to join an industry with a profound impact on the lives of millions of people globally?If you thrive working with others, have a can-do attitude and have the ambition and passion to excel, the Maersk can offer you the perfect opportunity to build a long-term, varied and meaningful career in an international environment.
Is this how you imagine the next step in your global career?
We offer

A challenging and rewarding opportunity where we will provide you with the framework to build a long-term career in the global trade and transportation industry
Build your knowledge from working with world-class experts within the shipping and business fields
Build a global network that you can leverage in your future interactions to enable collaboration and career
Be significantly exposed to high level leaders to ensure that theoretical insights are continuously linked to concrete business challenges
Become part of a diverse team where we play to win and 'we' always comes before 'I'.

Key responsibilities

Do your absolute best together with your colleagues to execute strategies to reach the business objectives of your team
Steer your career. Your core support team will empower you to be the captain of your career on the journey of personal growth
Join a team of colleagues who have robust functional acumen, strong insight, informed opinions and passion for the dynamics behind global trade
You will be the face of the company in front of customers while handling their queries & issues
Ensure customer satisfaction through high quality, positive customer experience and a smooth execution of the end to end shipment lifecycle
Act as a key contact and build strong and sustainable relationship with external & internal stakeholders including Commercial team and Global Service Centre for handover of business terms and conditions agreed
Hunt sales leads and follow up opportunities to attract new customers, revive lost or inactive accounts as well as developing business with regular customers. This will include conducting sales promotion campaigns
Ensure all relevant products and services are proposed to the customer to maximise Maersk profitability
Promote the Maersk Brand in daily interactions through various channels and agreed media
Manage sales pipeline, segmentation and accurate forecasting
Prepare and submit weekly and monthly report to Management
Develop strong understanding of customers' business drivers, needs and requirements.

We are looking for

Bachelor Degree
Previous experience in shipping/logistics
2-3 years of Customs/Delivery experience
Team player
Self-driven and goal-oriented
Able to work under pressure
Strong interpersonal and communication skills
Customer focused, proactive and Commercial career orientation
Strong desire to pursue a long-term career in transport and logistics
An excellent command of spoken and written English.
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