Diagnostic Distributor/Operations Manager at IQVIA

There has never been a better time to look for a new opportunity - IQVIA careers without limits! IQVIA - A combining force and recipe for success, utilising real world data and commercial solutions to always deliver a first class service. We are patient centric, consistently winning hearts and minds; a top 20 global partnership pharma company, offering unrivalled support and development. Our message is simple - making a difference through Passion, Performance and Quality.Division: IQVIA Diagnostics Division
Reports to: Managing Director -Region Africa
Location: Nairobi
Territory Responsible for: East Africa
Primary Objective of Position
The Distributor Operations Manager is responsible for establishing and managing the Distributors and their team in its territory to ensure market access, business development, profitability, customer satisfaction and retention of existing business.
Major responsibilities:

Sales & Profitability

Full revenue responsibility including forecasting and target performance achievement
Achieve desired revenue and profit plans and growth targets

Distributor Management

Identifies, Select and Assess new and existing Distributors
Assist the Distributors defining their Strategy, Action Plan and Targets (KPIs)
Ensures continuous improvement of KPIs and distributor processes (sales, service, commercial excellence)
Define targets, analyze reports, execute quarterly business reviews and annual assessment of Distributors
Verifies and enforces Distribution Agreements compliance; Implement new, renew, amend and terminate Distribution Agreements
Ensuring that distributors and their related staff are fully aware of IQVIA solutions, policies, procedures, OEC and quality systems and that they work accordingly and present IQVIA as desired by the company

Coordinates Distributors enablement and development by:

Review performance past and future
Address challenges within the business
Encourage professional investments
Discuss new updates from both sides
Review Strategies short and long terms
Discuss market trends and market activities needs
Understand distributor financial /cash flow status

People Management

Ensure result-oriented culture in the team
Develop people in current as well as for future roles by active coaching
Drive appropriate rewards and recognition schemes
Develop Talent through training on a regular basis

Education and Experience:
University degree, ideally in one of the following fields: Biochemistry, Medical Technology, Biotechnology or Related.

A minimum of 4 years' experience within a similar role.
proven sales track record and commercial operational management in Healthcare - preferably within IVD or Molecular Markets.


Must have sound and proven Diagnostic and Sales experience.
Proven record of sales achievements

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