Quality Assurance Analyst

Nairobi, Nairobi, Kenya
Platinum Credit Ltd
Introduction Platinum Credit Limited is a credit only Micro-Finance Company licensed in Kenya under the Company's Act. The company, was founded in 2003 with a vision to provide emergency loans to Civil Servants, TSC members and employees of selected companies. We deliver cash in 24hours, with minimum bureaucracy and swift customer service. We are recruiting for Quality Assurance Analyst Call Centre Specification Ability to analyze calls and advise in terms of quality regarding customer service standards. Conversant with Claimflux and mambu system. Requirements At least a diploma in a business-related course. Has been working with PCL for at least 1 year in Call Centre.
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